Are you approachable, solution-oriented, and good at creating trust in every conversation? Then you might be the one we are looking for. At Openrecruit, we believe recruitment should be open, human, and honest. We have developed a platform that makes it possible for companies to recruit without CVs and cover letters – instead evaluating people on potential and real competencies. We are now looking for a Customer Support Specialist to help us deliver an outstanding customer experience and support our mission.

What will you do?
As a Customer Support Specialist, you will be responsible for:

• Handling incoming inquiries from users and customers
• Solving issues quickly and professionally
• Ensuring every customer experiences friendly and efficient service
• Documenting feedback and sharing insights with our Customer Success and Product teams
• Contributing to the ongoing improvement of our support processes

Who are you?
We do not care about where you have been – we care about what you can do and how you think.
We imagine that you:

• Have experience in customer service or support
• Communicate clearly, both in writing and verbally
• Work in a structured way and can handle multiple tasks at once
• Show patience, empathy, and the ability to create positive experiences for others
• Are curious and eager to learn new things

What do we offer?

• An important role as the first point of contact for our customers
• A workplace with an open culture, trust, and room to be yourself
• Flexible work opportunities and a meaningful day-to-day
• Salary based on qualifications

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